Shipping
Our current lead time is 6-8 weeks for delivery. You will receive updates once your order has been processed and is in the assembly queue. All our plunges are made to order and made with love :)
Our standard free curbside delivery will deliver the Prana Plunge on a pallet to the front of your home, gym, or wherever you are having the tub delivered. It is required that you have 2-4 people to move the tub safely to its desired location.
Optionally, you can upgrade to our White Glove delivery and installation where your tub will be set in your desired location, setup and you will be guided through a live demo.
A signature is required for our courier to deliver the Prana Plunge. Don't worry as you will typically receive a call 24-hours prior to delivery to give you a delivery window.
Technical Questions
Have a question about maintenance, troubleshooting or other equipment related questions? Check below!
Your Prana Plunge is equipped with an oversized swimming pool filter and ozone sanitization device. Even with regular filter cleaning and daily ozonation it is recommended to change the water every 2-8 weeks depending on usage.
Other causes murky water may be a dirty filter that needs to be washed out or replaced.